listening session

HHSC’s Listening Sessions

Dear ODHHS Stakeholders,

Texas Health and Human Services Commission is meeting with Texans in El Paso, Tyler, Lubbock, and San Antonio to gain insight on how to improve services for people with disabilities. (Meetings have recently takenplace in Houston, DFW, and Laredo.)

About this Event:

The Health and Human Services Commission is developing an action plan to improve the system and delivery of services for Texans with physical, intellectual and/or developmental disabilities. Working closely with internal and external partners around the state, HHS will
identify opportunities to improve agency coordination to make it easier for individuals, families and providers to navigate the HHS system for disability services. This plan will drive initiatives for the next several years to improve services for people with disabilities with the supports necessary to thrive in the setting of their choice.

As the first step in developing this plan, HHS staff will be meeting with Texans around the state to gain insight from client and provider experiences and challenges navigating HHS, as well as opportunities to improve.

Click here to visit the website with more information.

HHS staff want to know:

  • What is working well.
  • What is not working.
  • Your ideas to improve how we deliver services.

Registration is not required, but the registration page will provide more details about the venue and allow participants to inform HHSC of any needed accommodations. Sign language interpreters and CART will be provided.

Dates and Times:

San Antonio
San Antonio
Wednesday, January 15, 2020
3:00 PM – 7:00 PM CST
VIA Metro Center – Community Room
1021 San Pedro Ave,
San Antonio, TX 78212

Please contact with any questions or ideas regarding the action plan.


El Paso
Thursday, December 5, 2019
9:00 AM – 1:00 PM MST
Medical Center of the Americas (MCA) Foundation
5130 Gateway Boulevard East
El Paso, TX 79905
Click here to register.

Tuesday, December 10, 2019
3:00 PM – 7:00 PM CST
President’s Event Center; The University of Texas Health
Science Center at Tyler
11937 U.S. Hwy 271
Tyler, TX 75708
Click here to register.

Thursday, December 12, 2019
3:00 PM – 7:00 PM CST
Texas Tech Health Science Center Academic Building
Room ACB100
3601 4th St
Lubbock, TX 79430
Click here to register.